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	<title>TheMacAdvocate &#187; AT&amp;T666</title>
	<atom:link href="http://themacadvocate.com/tag/att666/feed/" rel="self" type="application/rss+xml" />
	<link>http://themacadvocate.com</link>
	<description>Ravings of an Unapologetic Apple Fanboy</description>
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		<title>Soooo…How&#8217;s That Netflix iPhone Port Coming?</title>
		<link>http://themacadvocate.com/2010/07/15/soooo%e2%80%a6hows-that-netflix-iphone-port-coming/</link>
		<comments>http://themacadvocate.com/2010/07/15/soooo%e2%80%a6hows-that-netflix-iphone-port-coming/#comments</comments>
		<pubDate>Thu, 15 Jul 2010 21:11:51 +0000</pubDate>
		<dc:creator>JT</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[app store]]></category>
		<category><![CDATA[AT&T666]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://themacadvocate.com/2010/07/15/soooo%e2%80%a6hows-that-netflix-iphone-port-coming/</guid>
		<description><![CDATA[On June 7, John Ciancutti, VP of Personalization Technology for Netflix announced the availability of Netflix for the iPhone &#8220;this summer&#8221;. A month later, not a word more about the port. The topic&#8217;s discussion thread on the Netflix board is filled with &#8220;where is it?&#8221; posts with nary a peep from management in reply. So [...]]]></description>
			<content:encoded><![CDATA[<p>On June 7, John Ciancutti, VP of Personalization Technology for Netflix announced the availability of Netflix for the iPhone &#8220;this summer&#8221;. A month later, not a word more about the port. The topic&#8217;s discussion thread on the Netflix board is filled with &#8220;where is it?&#8221; posts with nary a peep from management in reply.</p>
<p>So what could be the holdup? I mean, the app exists for the iPad; it&#8217;s essentially the same port. These announcements are usually followed by a product in relatively short order. What could be responsible for the delay?</p>
<p>Unlimited. Data.</p>
<p>You see, there&#8217;s a shitload of iPhone users out there (present company included) that didn&#8217;t think a $5/month savings on their AT&amp;T bills was worth it &#8211; especially when 3G streaming media options were in still their infancy.</p>
<p>There are 14 million Netflix subscribers and over 35 million iPhone users. This is in no way scientific, but while monitoring my Netflix stream on my laptop, the smallest pull I could achieve was about 250kb/second. If this is even close to what an iPhone app would pull, AT&amp;T&#8217;s network would be toast.</p>
<p>AT&amp;T may be stonewalling until more people switch to capped plans or new users join (unlimited data is no longer an option for new accounts); it may have no intention of allowing the app it at all. I don&#8217;t believe the company is in any position to allow its network to be jammed up any further and that&#8217;s exactly what Netflix on the iPhone would do.</p>
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		<title>AT&amp;T Rate Restructuring: The Buffet is Closed, Fatass</title>
		<link>http://themacadvocate.com/2010/06/05/att-rate-restructuring-the-buffet-is-closed-fatass/</link>
		<comments>http://themacadvocate.com/2010/06/05/att-rate-restructuring-the-buffet-is-closed-fatass/#comments</comments>
		<pubDate>Sat, 05 Jun 2010 12:07:02 +0000</pubDate>
		<dc:creator>JT</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[AT&T666]]></category>

		<guid isPermaLink="false">http://themacadvocate.com/?p=630</guid>
		<description><![CDATA[So AT&#38;T has killed off the unlimited bandwidth plan for new subscribers. TUAW has a nice summary of the changes. While it&#8217;s usually safe to assume the most evil of intentions when it comes to AT&#38;T, and the bitchier strata of the blogosphere are wringing the tears out of their boxer briefs, the net net [...]]]></description>
			<content:encoded><![CDATA[<p>So AT&amp;T has killed off the unlimited bandwidth plan for new subscribers. TUAW has a <a href="http://www.tuaw.com/2010/06/02/candid-answers-from-atandt-on-the-new-iphone-data-plans/">nice summary</a> of the changes. While it&#8217;s usually safe to assume the most evil of intentions when it comes to AT&amp;T, and the bitchier strata of the blogosphere are wringing the tears out of their boxer briefs, the net net of it isn&#8217;t horrible.</p>
<p>Except for the $20 tethering tax &#8211; on data that&#8217;s capped &#8211; is a given. I chalk this up to the singularity of ignorance that is AT&amp;T.</p>
<p>On a more granular level, there are 2 related points that I&#8217;d like to call bullshit on:</p>
<p>-The timing of AT&amp;T&#8217;s message sucks. They announce a network partnership with Apple for a device that&#8217;s bound to make the iPhone&#8217;s data consumption look like grandpa&#8217;s urine stream. But lo and behold, the data&#8217;s still unlimited &#8211; and you can turn it on and shut it off any month you want! Man, that&#8217;s groundbreaking. Well, now it&#8217;s more like: enjoy the month of unlimited data, jagoffs. After June 7, if you&#8217;re not already enrolled in the $30 monthly unlimited data plan &#8211; and keep it in perpetuity &#8211; your data options are capped at 2GB a month. This cuts a lot of the &#8220;gee, that was pretty cool of them&#8221; factor out of the opt-in/out feature and replaces it with more of a &#8220;wow, you guys <em>are</em> fucking dickheads&#8221; feel. Which brings me to the related point…</p>
<p>-I know from my iPhone&#8217;s use &#8211; and reading about a lot of other people&#8217;s use &#8211; that a 2GB cap won&#8217;t be a problem. However, when Jason Snell at Macworld (a staff writer, not one of the asshats from PC World) did his original review of the 3G iPad, the longevity of AT&amp;T&#8217;s 250Mb plan was not encouraging:</p>
<blockquote><p>Streaming video, in particular, is hugely intensive: using the Netflix application can easily rack up in excess of 100MB in an hour. One feature-length movie can put you within spitting distance of your bandwidth cap.</p></blockquote>
<p>So that&#8217;s 20 hours of streaming video before you break your cap, assuming no other 3G use. What wasn&#8217;t a concern for the iPhone may well be a concern for the iPad.</p>
<p>So yea, if you discount the disingenuous introduction of the opt in/out &#8220;feature&#8221; and if you don&#8217;t mind having your consumption capped at what may not be a reasonable ceiling, you might end up saving $5 a month on your cellphone bill.</p>
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		<title>Suggestion for Dragon Software&#8217;s Holiday Basket to AT&amp;T</title>
		<link>http://themacadvocate.com/2010/03/05/suggestion-for-dragon-softwares-holiday-basket-to-att/</link>
		<comments>http://themacadvocate.com/2010/03/05/suggestion-for-dragon-softwares-holiday-basket-to-att/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 19:31:02 +0000</pubDate>
		<dc:creator>JT</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[AT&T666]]></category>

		<guid isPermaLink="false">http://themacadvocate.com/?p=465</guid>
		<description><![CDATA[Here&#8217;s a hint: you leave it on the doorstep, light it on fire and ring the doorbell. Dragon Dictation is perhaps one of the coolest apps on the iPhone. For those not familiar, Dictation is an app that displays a single &#8220;record&#8221; button when launched. You then speak into your iPhone, and your audio is [...]]]></description>
			<content:encoded><![CDATA[<p>Here&#8217;s a hint: you leave it on the doorstep, light it on fire and ring the doorbell.</p>
<p>Dragon Dictation is perhaps one of the coolest apps on the iPhone. For those not familiar, Dictation is an app that displays a single &#8220;record&#8221; button when launched. You then speak into your iPhone, and your audio is transformed into text, with some startlingly impressive accuracy. Unfortunately for many users and Dragon, the program uses AT&amp;T&#8217;s network to transmit speech to Dragon&#8217;s servers to perform the transcription. If you&#8217;re in one of those &#8220;minor&#8221; markets like New York City or San Francisco, guess what happens about 1 out of every 4 times you finish dictating your Oscar acceptance speech?</p>
<div id="attachment_466" class="wp-caption aligncenter" style="width: 330px"><a href="http://themacadvocate.com/Home/wp-content/uploads/2010/03/sukit.jpg"><img class="size-full wp-image-466" title="sukit" src="http://themacadvocate.com/Home/wp-content/uploads/2010/03/sukit.jpg" alt="" width="320" height="480" /></a><p class="wp-caption-text">Best part is having 5 bars</p></div>
<p>About that package &#8211; I hear brown paper dipped in candle wax lights especially easily.</p>
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		<title>The iPad: Losers and Winners &#8211; Part Deux</title>
		<link>http://themacadvocate.com/2010/02/19/the-ipad-losers-and-winners-part-deux/</link>
		<comments>http://themacadvocate.com/2010/02/19/the-ipad-losers-and-winners-part-deux/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 14:07:38 +0000</pubDate>
		<dc:creator>JT</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[AT&T666]]></category>
		<category><![CDATA[iPad]]></category>

		<guid isPermaLink="false">http://themacadvocate.com/?p=454</guid>
		<description><![CDATA[In our last installment, I talked about some players in the consumer electronics industry that were left sucking seawater in the wake of the latest launch by the USS Cupertino. Not everyone in business is hating life, however. Let&#8217;s see who stands to gain the most from the introduction of the iPad. AT&#38;T Sigh. Multiple [...]]]></description>
			<content:encoded><![CDATA[<p>In our <a href="http://themacadvocate.com/2010/02/04/the-ipad-losers-and-winners/">last installment</a>, I talked about some players in the consumer electronics industry that were left sucking seawater in the wake of the latest launch by the USS Cupertino. Not everyone in business is hating life, however. Let&#8217;s see who stands to gain the most from the introduction of the iPad.</p>
<p><strong>AT&amp;T</strong><br />
Sigh. Multiple choice question. You own a beleaguered wireless network. You&#8217;ve gone on record a few times bitching about Apple&#8217;s smash hit devices as being the root cause of your shittiness. What do you do?</p>
<p>A. Offer a modest apology to your consumers for spawning stupidity that carries the message &#8220;you use too much bandwidth, so you&#8217;re creating your own problems&#8221; and get to work fixing your shit.</p>
<p>B. <a href="http://themacadvocate.com/2009/12/19/att-you-win-ill-pay-for-the-data-i-use/">Restructure</a> your rate plans to punish evil content hogs while allowing people who use less to pay less.</p>
<p>C. Serve as the exclusive carrier for Apple&#8217;s next smash hit device, whose millions of additional customers using a device that&#8217;s even MORE data-intensive will further constipate your already piss-poor network.</p>
<p>Congratulations, dickheads.</p>
<p><strong>B&amp;M Book Publishers</strong><br />
For all of those that thought they were going to get $9.99 eBooks on a device that actually did more than read books, sorry. Apple&#8217;s eBooks are going to cost more, news of which obviously resulted in a deafening bitch chorus from people who thought they knew the exact value of electronic versions of books and. thought that publishers were happy with the current Amazon pricing.</p>
<p>Apple has zero obligation to preserve anyone&#8217;s pricing model, so people blathering on about &#8220;defending the consumer&#8221; should go out and bang a woodchipper. Apple did, however, have a very good reason to do what it took to line up publishers prior to the iPad&#8217;s announcement. This requires them to charge more for eBooks. I would contend that it&#8217;s because Apple has far less leverage than Amazon and publishers were pissed about the deal they were forced into by Amazon in order to get into the eBook business. Gizmodo&#8217;s Matt Buchanan thinks Apple did this purposely to screw over Amazon with publishers. I&#8217;m sure Apple didn&#8217;t mind that Macmillan started the avalanche of publishers willing to take Amazon to the woodshed shortly after eBook prices for the iPad were announced, but to assume that the prices were purposely meant to put heat on Amazon is…well…actually pretty consistent with what I&#8217;ve come to expect of that shitshow.<br />
The market will decide what people are willing to pay for an eBook. It all comes down to price x units, people. Neither variable means more than the total.</p>
<p><strong>Print Media</strong></p>
<p><strong><span style="font-weight: normal;">Apple knee-capped music sharing sites by offering a viable pay alternative. Print media, which is on a similar path to irrelevance, is losing to free alternatives loaded with eye spam and shoddy content. Everyone who values good journalism is losing out as a result. If Apple can make create a way for newspapers and periodicals to showcase their content, they may be able to create a pay-per issue and/or subscription model that actually works. Whether the Times realizes it or not, this is their best chance for survival.</span></strong></p>
<p><strong>You</strong></p>
<p>If you listen to some of the more prominent asshat tech blogs whoring themselves out for hits, you may think that Apple&#8217;s newest device is intended solely to line Cupertino&#8217;s pockets and lock people into the iTunes ecosystem. Apple&#8217;s business model is to lock in customers by providing the best computer and consumer electronics experiences &#8211; period.  The real winners with any major Apple release are consumers who benefit from devices that make it easier to access and enjoy their content, surf the web and do their jobs.  It&#8217;s really that simple, folks.</p>
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		<title>AT&amp;T: You win. I&#8217;ll pay for the data I use.</title>
		<link>http://themacadvocate.com/2009/12/19/att-you-win-ill-pay-for-the-data-i-use/</link>
		<comments>http://themacadvocate.com/2009/12/19/att-you-win-ill-pay-for-the-data-i-use/#comments</comments>
		<pubDate>Sat, 19 Dec 2009 14:35:25 +0000</pubDate>
		<dc:creator>JT</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[AT&T666]]></category>
		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://themacadvocate.com/?p=414</guid>
		<description><![CDATA[Over the past couple of months, I&#8217;ve come to sympathize with AT&#38;T&#8217;s infrastructure plight. After trying and trying to accomodate iPhone users, their service is still compromised by the greedy 3% of users who hog 40% of their bandwidth. This isn&#8217;t a Marxist state, so people should pay for what they use, right? Tell you [...]]]></description>
			<content:encoded><![CDATA[<p>Over the past couple of months, I&#8217;ve come to sympathize with AT&amp;T&#8217;s infrastructure plight. After trying and trying to accomodate iPhone users, their service is still compromised by the greedy 3% of users who hog 40% of their bandwidth. This isn&#8217;t a Marxist state, so people should pay for what they use, right?</p>
<p>Tell you what guys: I support your scary proposition to charge people for what they use and to smash the buffet table of unlimited use you currently grace all of us ingrates with.</p>
<p>Here&#8217;s the thing: if $30 represents unlimited use &#8211; by <em>your</em> definition - then $30 should be your ceiling.  So those piggish 3% should pay $30 &#8211; or more if they account for more than the established average bandwidth of that 3%. The rest of us should pay <em>less. </em></p>
<p><em></em>That&#8217;s what you had in mind, right?</p>
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		<title>AT&amp;T: You Had Me‚ Then You Lost Me</title>
		<link>http://themacadvocate.com/2009/06/23/att-you-had-me%e2%80%9a-then-you-lost-me/</link>
		<comments>http://themacadvocate.com/2009/06/23/att-you-had-me%e2%80%9a-then-you-lost-me/#comments</comments>
		<pubDate>Tue, 23 Jun 2009 17:56:08 +0000</pubDate>
		<dc:creator>JT</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[AT&T666]]></category>
		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://themacadvocate.com/?p=184</guid>
		<description><![CDATA[A lot of Apple fans are whiners. I suspect that spoon-fed sense of entitlement gets reinforced when your computer does what it&#8217;s supposed to do without having to have an advanced degree in comp sci. It breeds a sense of getting what you think you deserve‚ even when the average company would tell you to [...]]]></description>
			<content:encoded><![CDATA[<p>A lot of Apple fans are whiners.  I suspect that spoon-fed sense of entitlement gets reinforced when your computer does what it&#8217;s supposed to do without having to have an advanced degree in comp sci. It breeds a sense of getting what you think you deserve‚ even when the average company would tell you to get fucked.  That&#8217;s why Apple wins customer service awards every year.  It has to appease some of the bitchiest customers on the planet.</p>
<p>I try not to whine about things like the AT&#038;T subsidygate (I know the Macalope thinks it should be called a loan.  Love for the horny one‚ but I&#8217;m going with convention here).  When the first torrent of hellfire was unleashed by the panty-knotted crybaby contingent‚ my first reaction was &#8220;get fucked&#8221;.  You got a subsidized phone while still in your 2G deal‚ ergo you should get one every time one&#8217;s released?  AT&#038;T said I&#8217;d get my $199 16GB model in December.  I shrugged and moved on.</p>
<p>Then AT&#038;T backtracked on their upgrade policy and the tear-soaked halls of Bitchhalla rang with song.  I gave myself the mandatory facepalm.</p>
<p><img class="aligncenter size-medium wp-image-185" title="piccardd" src="http://themacadvocate.com/Home/wp-content/uploads/2009/06/piccardd-300x198.jpg" alt="piccardd" width="300" height="198" /></p>
<p>Then I thought to myself: &#8220;I think they&#8217;re retarded‚ but I&#8217;m all for cheap shit.&#8221;  Being the Apple lemming I usually am‚ I got a 3G the first day it was available. Despite what the Apple upgrade site said‚ I was sure a call to AT&#038;T would rectify my status as a loyal‚ upstanding AT&#038;T customer (via their exclusive agreement with Apple‚ but being enrolled in autopay = loyalty‚ so shut it).  I&#8217;ve been with AT&#038;T/Apple since the release of the original iPhone and I&#8217;ve even been able to inflict an Apple product on my wife.  The straightforward exchange between myself (TMA) and AT&#038;T:</p>
<p><strong>TMA</strong>: &#8220;Hi.  I&#8217;ve been an AT&#038;T customer for 2 years and purchased the 3G the second day it was available.  There seems to be a mistake regarding my eligibility for a fully-subsidized 3 GS&#8221;</p>
<p><strong>ATT</strong>: &#8220;I see here you&#8217;re not eligible for the full subsidy until December&#8221;</p>
<p><strong>TMA</strong>: &#8220;I too have the knowledge required to navigate the pages of your arcane web presence‚ hence my use of the word &#8216;mistake&#8217;&#8221;</p>
<p><strong>ATT</strong>: &#8220;The full subsidy is available to people whose upgrade would have been in July‚ August or September&#8221;</p>
<p><strong>TMA</strong>: &#8220;We&#8217;re apparently both familiar with the nomenclature.  I&#8217;m not sure how much earlier I could have bought the 3G‚ given that it was <em>the second day it was available</em>.  Is there another population who would benefit from your company&#8217;s revised upgrade policy that I&#8217;m missing?&#8221;</p>
<p><strong>ATT</strong>: &#8220;You also have to spend over $99 per month on the line for which the full subsidy is requested.&#8221;</p>
<p><strong>TMA</strong>: &#8220;Ah.  Well‚ thank you.  Now‚ it&#8217;s time for something I call &#8216;manager time&#8217;.  It&#8217;s where you and I agree to disagree and you hand me over to someone with more power.  Nothing personal.&#8221;</p>
<p>At this point I was put on hold for about 5 minutes.  Instead of a manager (apparently they were all engaged with other loyal‚ satisfied customers)‚ I was transferred over to a &#8220;Resolution Specialist&#8221; who would &#8220;clarify the policy&#8221; for me.  My immediate thoughts were 1. This person was diverted from the Gaza Strip just to deal with my issue?  How flattering!  2. &#8220;Clarify policy&#8221; means &#8220;use smaller words on you and regurgitate the same thing&#8221;.  Hang up now and spare yourself the surge in blood pressure.  So now you know I&#8217;m sticking around‚ because I&#8217;m stupid.</p>
<p><strong>ATTRS</strong>: &#8220;Hi TMA.  I see here that you&#8217;ve been a loyal AT&#038;T customer for 2 years and we appreciate that.&#8221;</p>
<p><surpresses surge of vomit></p>
<p><strong>TMA</strong>: &#8220;What can I say?  I&#8217;m very brand loyal.&#8221;  I explain briefly that both my wife and I are with AT&#038;T and have spotless payment histories.  If we&#8217;re doing the math‚ we spend close to $200/month with AT&#038;T.  LOYALTY.</p>
<p><strong>ATTRS</strong>: &#8220;As a consumer‚ I understand where you&#8217;re coming from with the upgrade issue‚ but as much as I&#8217;d like have latitude on this‚ Apple provides zero wiggle room.  You have to spend $99/month for the fully subsidized price&#8221;</p>
<p><strong>TMA</strong>: &#8220;Why does Apple care how much I spend for service?&#8221;</p>
<p><strong>ATTRS</strong>: &#8220;It was part of the revised subsidy agreement.&#8221;</p>
<p><strong>TMA</strong>: &#8220;Oh.  Thanks for clarifying.  For a minute there‚ I thought you were trying to lay off a monthly minimum on the party in the agreement that couldn&#8217;t care less about how much I spend a month for service.&#8221;</p>
<p>With my understanding now complete‚ and my desire to insert a couple of gratuitous sarcastic comments satisfied‚ I concluded our call with kind words and thanks for the explanation.  And a feeling that even though I had not thought that AT&#038;T was the fucktarded company that everyone was bitching about before I talked to them (aside from the obvious stuff like shitty call quality‚ lack of tethering or MMS)‚ a firm belief that they were once I hung up.</p>
<p>If only they hadn&#8217;t double-clutched in the first place.</p>
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